Ensuring Device Compatibility with Online Banking

Ensuring Device Compatibility with Online Banking

To have a seamless online banking experience, ensure your device is compatible. This guide helps you verify compatibility.

Check Your Operating System

Identify your current operating system:

• For Windows: Go to Settings > System > About.
• For Mac: Click the Apple icon and select 'About This Mac.'
• For Mobile Devices: Check under Settings > About Phone/About Device.

Verify Browser Compatibility

Ensure that your web browser is up-to-date and supported by our online banking platform. Recommended browsers include:

• Google Chrome (latest version)
• Mozilla Firefox (latest version)
• Safari (latest version for macOS)
• Microsoft Edge

Installing Necessary Software

Ensure that any required security software or plugins are installed and updated:

• Check for banking app updates regularly via your device's app store.
• Install any security certificates or plugins as prompted during your first login.

Need Assistance?

If you encounter any issues, contact our technical support team for help:

• Phone: [phone]-TECH (8324)
• Email: [e-mail]